April L Mancuso & Associates

I’m seeing a lot of bad reviews and honestly I’m not really sure why. The employee who took our order was young but VERY polite - like, we were struck by how polite and professional he was. They worked quickly despite having a long line of customers AND got our entire order correct! Furthermore, the food was great. So, don’t let the negative reviews stop you from grabbing a bite to eat here. We recommend the crunchy shrimp tacos!

Personally, my favorite fast food. No preservatives. They make everything fresh on the spot. I've allergies and this is the only fast food that doesn't trigger them. The beans are extremely digestible and taste excellent.
The menu prices are quite competitive.
I eat here between 3 and 5 times per week and I've noticed an improvement in my health since doing so.

The food tasted higher than what I expected. The service was a little slow but anything else was great. Food tasted fresh and price was low. The place was clean with Wi-Fi available

I want to start this review by saying that I’m from Pittsburgh, we don’t have Del Taco there. I skipped it while in southern CA the last time due to some other plans and I was planning a Vegas vacation for this week before we realized COVID was still going to stop us 8 months later. I came to Columbus to see an art exhibit and thrift and eat some out of town pizza. My partner mentioned there was a Del Taco here and that we should try it.

Upon seeing these reviews I was a little worried, but I’m rarely one to shy away based on word of mouth so we stopped over this afternoon (8/18). We opted to go inside to order because I knew it was going to take me a minute to decide and I’m so glad we did.

First off the store was incredibly clean. I saw the drive thru line and knew they were going to be busy so we expected a wait to be greeted and since we were still deciding it wasn’t even noticeable. A person in front of us mentioned she was from CA and was so excited that they had opened this store. We made small talk about favorite foods to try and I got a recommendation for the strawberry milkshake. They placed their order and I overheard the person working the cash register mention they were also from CA.

Listen, this person was fantastic. They had said they worked for Del Taco for 8 years. Their positive attitude was reflected in their coworkers 100%. It was busy and as someone who years ago spent almost 10 yrs in fast food I know how stressful and dehumanizing the public can be to food service employees. This person was proud to work for Del Taco, they genuinely cared about the presentation of the store, the quality of the food, and that we enjoyed our experience there. I know this can all sound so over the top, but even momentary interactions like this can make such a huge impact. I loved the food but this employee absolutely made this visit to the restaurant.

Now the food… My food was excellent. The fries were crispy and not too salty. The Cali Bacon burrito was unreal. Oh and that strawberry shake? Amazing. While it’s not eating Del Taco at a roof top pool in Vegas, the food part was just as perfect. Thank you to the staff of the Whitehall Del Taco for a great first experience.