Dean's Plumbing

Noah and John were outstanding!! They are the reason the water turned on today after being off for over 10 years!!! Do not judge the disarray we are just getting started. We have some temporary facilities in place and a great plan for expand water to parts of the building that haven’t had it in forever.

They are also registered with the City of Dayton which was a requirement for us since our water blew years ago and had been turned off at the main.

This was a major step for our progress and this is the 2nd time we’ve used Dean’s. They are by far our plumber of choice moving forward.

A+++++

I was able to get a same day after hour’s appointment after finding my 15 month old home’s sump pump was running continuously even after discharge. Ken from Dean’s Plumbing came out late on a Friday night and after inspecting the issue recommended a new higher quality pump than the builder model which wasn’t functioning properly. He had the pump replaced including fitting it in with our backup sump pump within an hour. Ken was inquisitive, and candid in his assessment and the price was very fair. I’m completely satisfied and have peace of mind because our home is on a high water table and the pump needs to run frequently.

From the moment I called with an urgent request, the team did a fantastic job of communicating well and setting proper expectations for what to expect in regards to timing and pricing. The work was done well, the price was reasonable, Grace and Elisha were friendly and helpful on the phone and Levi was personable and well qualified to handle our plumbing issue. Even their new hire in training was extremely professional. I will use them for every plumbing need I have moving forward.

It is without hesitation that I would like to recommend and thank Isaiah with Deans Plumbing Service and to Alisha and Olivia and all the staff at the office who helped. Our sump pump failed during heavy rains and our basement was nearing flood status. Isaiah carved out room in his busy schedule to come out earlier than scheduled and within an hour after we called. Isaiah was kind. Knowledgeable. Efficient. Provided education and excellent fast service….not only to replace our broken sump pump. But to repair and fix other pipes and fixtures that needed attention. He even assessed our drainage line to make sure it was functional. Isaiah went above and beyond and I am beyond thankful. We now have a new plumbing service. And it’s DEANS.

Levi and Ken were both friendly and personable as well as highly skilled plumbers. They worked well as a team continually anticipating the other's next move. They quickly discovered where the leaks in the pipes were located and then discussed the best solution to solving the problem. After a short time, the leaks were fixed, tested and they were off to their next job. Needless to say, we were totally satisfied with their work which includes the staff (Alicia) at the main office. As far as the cost of the job, we had no idea what to expect and felt the overall expertise and professionalism, quality, advice and personalized respect for us made it worth every penny paid!