State: | Ohio |
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Address: | 2348 Baton Rouge, Lima, OH 45805 |
Zip code: | 45805 |
Phone: | (877) 222-4114 |
Website: | http://www.keybridgemed.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I was dealing with Michelle so when I called to ask for her I received Will on the phone. I had asked for Michelle and then explained that I have been dealing with her but he insisted I talk to him about my mother’s account. After a short time, he told me he could not tell me anything because I was not authorized. This is why I began asking for Michelle because I had already faxed proper paperwork to retrieve such information. So, when I asked to leave a message for Michelle or to have her call me he hung up on me. I had to call back and start all over again just to ask for Michelle, which I finally received her and she was awesome! Will needs some customer service training, especially when I SPECIFICALLY asked to talk to whom I had been dealing with. The five star rating is for her not my experience with Will!
The phone number for KeyBridge Medical Revenue Care is (877) 222-4114.
KeyBridge Medical Revenue Care is located at 2348 Baton Rouge, Lima, OH 45805
The website (URL) for KeyBridge Medical Revenue Care is: http://www.keybridgemed.com/
KeyBridge Medical Revenue Care is open:
Monday:8:00 AM – 6:00 PM
Tuesday:8:00 AM – 6:00 PM
Wednesday:8:00 AM – 6:00 PM
Thursday:8:00 AM – 6:00 PM
Friday:8:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed