Michelle Gates - State Farm Insurance Agent

Switched from Allstate to State Farm and couldn’t be happier. They answered all of my questions and have been very welcoming. Pam and Michelle are great!

2022 was the year I remained a homeowner whom has carried insurance my entire adult life with the hope and expectation that the need to use it would never arise. That all changed the night of June 13th when a tornado ripped through our property, leaving a path of destruction that was incomprehensible. My first phone call was to Gates Insurance where I was fortunate to begin a working relationship with Deb, whose patience, understanding, resourcefulness, perseverance and sense of humor truly did earn the definition, ' like a good neighbor, state farm is there'. Through this multi layered process, with all its hurdles, challenges and all the things that do not fit neatly into one specific category or another, I have emerged with the distinct assurance that Deb, and all the folks at Gates Insurance were on our side, pulling for us. Never having been through such an ordeal, I have nothing to compare my experience to, however, I cannot imagine wanting to deal with any other group of people than whom I did. I am grateful for having had such a positive experience with my insurance agent. The tornado did not receive the same rating that Gates Insurance did.
A.J.Beck

Would not trust anyone else with our personal and business insurance needs! Professional, helpful informative and have the best interest for their customers! We have been using Brian & Michelle Gates State Farm Insurance Agency for years and they have always gone above and beyond to provide the best customer service. They’re responsive, informative & friendly. They always take the time to provide important details about each policy so that their policy holders can make the best decisions regarding their coverage. As a customer, you always feel as though you are a priority. We would like to personally thank and recognize Deb for all her hard work and dedication helping our family and new business. I couldn’t recommend them more for any of your insurance needs!

Michelle is a wonderful agent! Her and her staff are always ready to help us through any of our insurance issues or claims with auto, home, or life. Our claim experiences and questions are always treated as if we were her most important clients. They follow up with us throughout any claim we may have. They are a perfect example of how to provide exceptional customer service!