South Portsmouth Church of God

Amazing service! I called around looking for info and pricing before deciding on Firestone. The individual I spoke with was incredibly knowledgeable, kind, and helpful. I had so many questions and they walked me through everything. The only place that would give me their time and didn’t tell me to just come in. I was calling because I wasn’t able to just come in at the time. Scheduled appointment online when I was ready and that was super simple. Prices were exactly what was quoted. No one tried to take advantage or upsell me on anything. Actually, I booked for something and the individual when bringing it in wanted to check before I even went through with it to save me money. My grandma would only use Firestone and now I know why. Super excited for my lifetime alignment, worth every penny. Plus military discounts and coupons online. Will recommend to everyone.

While traveling to Cincinnati, we hit a steel grate that fell off a truck.

This was the closest Firestone so we stopped and had a courtesy check.. Luckily there was no damage to the tires or under belly that required a repair, but they provided peace off mind that our car was safe.

The staff was very friendly and worked quickly to complete the check and get is back on the road.

On Sunday the low tire pressure came on. We called Firestone and Angela was super accommodating and cordial to promptly help us out. As we arrived she showed us how the tires were cracked and dried out. We ended up getting 4 new tires which were way needed. As they worked on our tires they notified us that the air filter was eaten by mice, that explained the bad smell that we couldn't find. Thank you for turning our Sunday to a safe and good one. We appreciate the entire team, especially Angela and the tech working on our truck. 😀

Micah was super nice and so were the techs who did our alignment n swapped out tires. I’ve had bad Firestone experiences at many locations so I’ve been scarred but we decided to drive down to this one (47 min away) n am so glad we did! Will definitely be coming back to this location 🤙 thanks guys!

I highly recommend this location if you need any car repairs or maintenance. Dustin took great care of my car, had excellent customer service, and was honest about my car’s issues. I can tell he’s very hard-working as he answer phone calls, communicates with customers, explaining what’s going on with their vehicles in a way that’s easy to understand, and personally working on people’s cars. Even though this location was extremely busy, Dustin fit me into their schedule and finished working on my car quickly. He went above and beyond to help and I can’t say enough good things about this location’s quality of service!