Troy's Autobody and clean up

My Experience was Super Awesome , no Complaints what so EVER . Not only did he Repair my Vehicle he even Cleaned it out, very reasonable prices as well so I'd Definitely Recommend his Shop & Services again !!!
Tina 👌❤️🤗😊

Got hit in the back in late January. I spoke with debbie at troys a few days later. A very pleasant women, she was very accommodating. I didn’t have to call the insurance company nor rental place to get a rental. Due to Covid. Most aftermarket parts are unavailable. And the delay on those parts was lengthy. Since most insurance companies only want to repair with aftermarket parts. It really delayed the process of my car being repaired timely, Debbie made sure I got new parts since aftermarket weren’t available. I appreciate the upfront And transparency in regards to this from Troy’s auto body. Although most Insurance companies only want to rent the car for 30 days max. Without even having to make a phone call Troys was sure that I was in transportation the whole 2+ months that it took to repair my car. I now have my car back and it’s like brand new. They also took the liberty to repair a few other things that were on the car previously that they didn’t have to do.

I took my car here because my dealership was backed up and because Troy’s offered to pay my deductible, which ended up being very helpful because the person at fault was uninsured. Debra was very nice but also honest, which I appreciated. My car had a good amount of damage to the front and the rear. I was expecting to be in a rental for over a month. Troy’s gave my car back to me today, exactly a month later, and it has never looked better. They did an extremely good job with the paint; my car looks brand new. I’m so happy I took my car to Troy’s. It was my first time taking my car to an independent shop, but I definitely don’t regret it. Thank you so much to everyone who helped in the process. It was easier than expected.

Found this shop through my insurance claim rep after a hot and run accident. All of the progressive shops were backed up until January and this was the beginning of November. Troy's agreed to take it and stayed after hours to receive my car from the tow truck.

They were very professional, I had the shop number and a managers personal number the whole time for updates. The only issues I had weren't with Troy's it was with the regional insurance adjuster. Now that guy was unprofessional.

Full job includes the damage to the rear passenger tire, wheel, rear passenger door, suspension, and frame they fixed it to perfection and you can't even tell it was in a wreck at all. They matched the paint on the door as well.

They did have a hard time sourcing parts, but I had called around prior to getting the car to Troy's, that's a pandemic issue and not reflective of this shops ability to get the job done. It was stressful waiting, but I will say they are not releasing the car until the job was done and done right.

We have a lifetime warranty on the parts they got for the work done. If we have issues we were told to bring it back to them. They covered part of the deductible and completely detailed the car. It feels almost new. Which is wild.

Would recommend to anyone needing a job done well. It might take a while but that's not so much on them as it is the parts factories right now. They're very upfront about any issues cropping up. And if you can solve it, like I did with the insurance adjuster, they'll let you know.

10/10 would return for other work.

I would like to send thanks to Troy and his team at the shop. They helped me every step of the way with my insurance company and rental. They did a amazing job and made my car look as good as new. If you are looking for a shop they are the one for you. Thank you guys so much!