Verizon

Marcus does an amazing job! Helped me choosing what was best for my needs. Highly recommend

I came home on leave and my old phone stopped working out of the blue, I went to Verizon and they hooked me up with the new S23, military discount and, gave me the unlimited everything plan. It took 30 minutes to an hour to get in and get out. The people who work there are awesome

We moved to Jackson two days ago and immediately realized our cell phones didn’t work. Asked a few people and they recommended Verizon.
Stopped in yesterday and was greeted by Blake who answered all of our questions. Went back today to trade in 5 lines and get a hot spot for our internet needs. While AT&T didn’t make the process easy we appreciated the customer service and attention to detail that Blake and his manager provided! Thank you both for being so friendly and not only welcoming us to Verizon but to our new community of Jackson!

I go out of my way to go to the Verizon store in Jackson, Ohio. It is among the best of the best. They have great customer service! Special shout out to Blake, Jerry, and Seth! Y'all are so friendly, professional, helpful, and knowledgeable! I couldn't have asked for better fellas to help me make changes to my plan and answer any and all questions I had. Blake you were still learning the ropes and you still did amazing! It is very much appreciated! Thanks for your help guys! Need more people like you in customer service positions!😊

Sometimes, at stores like this, if all associates are with other customers you get completely ignored. I appreciate it when they at least welcome you and maybe give you a quick estimate of about how long a wait you’ll have to endure before someone can assist you. That’s nice. I should have got his name, but the young man at the Jackson store went that daring extra step and inquired as to the nature of my visit, while the young lady he was currently assisting was taking a phone call. His instincts were correct and he had me on my way before she finished her call. Now that’s good customer service!