Weekley Electric, LLC

I chose to work with Weekley Electric for installation of a Generac standby generator. The entire process from start to finish was fantastic. Their entire team is professional, knowledgeable and communicative. I highly recommend this company!

Guys were incredibly friendly and professional. Communicative during whole process. Generator was placed in with care, leveled and looked amazing. Great company.

We had a generator installed. Everyone was knowledgeable, helpful, and responsive from Mark who did the estimate to the installation technicians, to the front desk. The two guys who came to install it, who’s names I can’t recall (Bill and Jacob maybe) were the best service people I have ever dealt with. They treated my house and property with respect and were a pleasure to have at the house. They even straightened out the gas meter which Columbia Gas couldn’t bother to put in by anywhere near level.

Great experience from start to finish!
Our Generac generator was down. I had exhausted my troubleshooting abilities. Called Weekley for the first time and they were very helpful and very knowledgeable.
Lyann in Technical Support and Service was great, answered all my questions on my issues and even went the extra step to call Generac to confirm a couple additional questions/concerns as it related to my particular serial number unit.....
Scheduled the service call and Alex in Field Service showed up on time and fully prepared. Very professional, knowledgeable and very pleasant to work with.
Cost of Service call, labor and parts pricing very reasonable.
Highly recommend this company for any of you generator needs.

This is a great company to do business with from start to finish. I was interested in a backup generator for my home....
The on site evaluation was performed by Mr Mark Falls... Mark was very knowledgeable about the Generac Whole house generator system. He performed a detailed power survey of my requirements. Took photographs of my electrical equipment and provided a written proposal at the end of his visit to my home. Pricing looked fine for the work needed and I made a partial payment at that point. Mark explained that Weekley maintained generator inventory and my unit was currently available and would be held for my job. I was given a lead time estimate for the field installation. I received two calls, the first telling me to call AEP for my approval concerning the electrical disconnect and the second call confirming the installation date which matched the lead time date provided by Mark during the initial visit... The 3 man crew (Bill, Seth and Joe) arrived on time and immediately began the installation, unit placement, trenching, electrical wiring, installation of the smart switch and tie in of the 150 amp transfer switch to my electrical panel. Two new ground rods were installed with a ground wire to the electrical panels.... The NG connection piping was connected to my gas line and all new piping was painted to prevent rust... Bill did a fantastic job with leveling the panels, conduit, and gas line plumbing, which made for a professional looking installation. Everything was mounted square, plumb and true.... Upon completion of the install, Bill gave me a course on the operation, took the time to make the generator WIFI connection and updated the software... The guys cleaned and tidied up the area and backfilled the trench in the yard.... Everything was completed and operational at 5:10pm the same day.
Following the install, I had some questions concerning the Generac Warranty and I called the office at Weekley Electric and was connected with Whitney S who got the information and followed through with several email communications and was successful in getting the problem resolved....

It was very refreshing to deal with a quality company like Weekley Electric and the people that work for them in the field and the office.... They exceeded my expectations with the customer follow through and installation and I will certainly consider working with them in the future....