State: | Ohio |
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Address: | 460 W Central Ave # B, Delaware, OH 43015 |
Zip code: | 43015 |
Phone: | (740) 369-5633 |
Customer service is top-notch! From the store manager to the staff, they go the extra mile to ensure the best service. Thanks for all help, it has been the best transition from Verizon.
Went to the store yesterday and was greeted by Tracy. He was literally the nicest person ever and made me feel so welcomed! He talked to me like a human (not down to me like i was incompetent) and was so understanding and explained everything so well. I've been to many t-mobile stores over the years and can definitely say i will NEVER go anywhere else again. Tracy is the absolute best and t-mobile needs more employees like him.
I worked with Tracy and Sidney on 3/21/21. I had to setup New service. They thoroughly explain the different plans that they had so we could make a decision that would be the best fit for me. They were fun to work with and extremely knowledgeable. I had an old iPhone at home that they let me know I would be able to trade in for a credit on my bill. I was able to run home and grab that while Sidney continue getting everything filled out and ready so when I came back it would be a seamless transition. So not only were they really knowledgeable, they were exceptionally efficient.
The phone number for Jones Kathleen is (740) 369-5633.
Jones Kathleen is located at 460 W Central Ave # B, Delaware, OH 43015